Higher Business Analyst | Norfolk Constabulary

OCC, Wymondham

Full (37 Hours) –  Permanent

£33,618 – £38,376 per annum

Friday 28 January 2022 at 5pm

Please quote Ref: L2217 on application form


SBOS consists of circa 100 people and is spread across 2 core units. Its main purpose is to support both Norfolk and Suffolk Constabularies on services and products for today, tomorrow and the future. This is achieved through strong risk, project and programme management, excellent analysis and appropriate research and insight. We help the constabularies focus on what’s important, make the right decisions and embrace and embed effective business and process change.

The department consists of two core units;

  • Programme Management Office, and
  • Operational Services

The Programme Management Office includes a delivery team – Project & Improvement team, a Strategic team and a Programme team. They aid operational and strategic leaders in planning, prioritisation and decision making through an evidence-based approach, providing a first class business planning, data insight and corporate change and project management capability.

The Higher Business Analyst works within the Project & Improvement Team and has responsibility for managing and developing a busy team of Business Analysts. The team are tasked to investigate, consider, analyse, evaluate and define various processes and structures. The successful applicant will also hold a portfolio of work and will need to have strong problem solving and creativity skills, supported by the ability to identify quick wins and write reports on longer term efficiencies.

The role will be primarily based working from home but occasional travel may be required, including to either PHQ in Suffolk or Wymondham in Norfolk.

It is essential that applicants meet the following criteria:

  • Demonstrate supervisory experience showing resourcefulness and interpersonal skills
  • Demonstrate a good understanding of analytical techniques and the use of data with a proven ability to analyse business problems and identify solutions
  • Significant experience in delivery and knowledge of organisational improvement
  • Proven experience of innovative and creative approaches to problem solving
  • Demonstrate effective report writing and presentation skills, with experience in delivering to all levels of an organisation and being articulate and able to debate complex issues
  • Ability to use own initiative and work under pressure, possessing good time management skills
  • Demonstrate excellent interpersonal skills, with proven experience of forming and maintaining internal and external relationships
  • Good computer skills and working knowledge of Microsoft Office suite
  • Ability to travel as required throughout Norfolk and Suffolk and to other locations as appropriate

It is desirable that applicants meet the following criteria:

  • A good understanding of project management techniques ideally through a recognised qualification such as PRINCE2
  • Previous experience of business analysis techniques such as value stream analysis, lean or systems thinking

Hours of work are 37 per week Monday to Friday.  This post is offered on a permanent basis.

If you would like an informal discussion about the post, please contact Sandra Scott (Projects and Improvement Manager) by email at [email protected]

Norfolk Constabulary is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

Consideration will be given to whether the post can be delivered on either a part time or job share basis, in line with the organisational requirements of this role.

The recruitment criteria for all posts are subject to reasonable adjustment in line with the Equality Act 2010. 

Applications from at-risk staff will be prioritised and receive preference in any selection process.

Anyone who wishes to be considered for appointment should download an application pack and monitoring form as they must be submitted together.

These forms as well as application guidance notes are also available on the right hand side of the page in the Downloads section.

Please return completed applications by email quoting vacancy reference L2217 to [email protected]