Members can register to attend a virtual Public Service Workshop training program April 27 and 28 and May 4 and 5, covering business analysis for IT professionals. 

The program, Fundamentals of Business Analysis for IT Professionals, is a four-session workshop. It covers the process, questions, and techniques to efficiently extract expertise from the Business Users.  

Topics include the role of business analysis and structured ways to define success; follow change requests/projects through entire SDLC; define scope for new projects and write business cases;  provide cost/benefit and risk analysis; elicit and document business requirements; help business to identify needs vs. wants and prioritize requirements; document business policies; document AS-IS and TO-BE business process flows; assist with creating test plans and test cases; coordinate user acceptance testing and provide results; and assist with creation of training documentation and materials.  

Register here by April 20. 

The Public Service Workshops Program is funded through the negotiated agreement between the state and PEF, and through additional Management/Confidential funds. The program is administered by the Professional Development Program of the Nelson A. Rockefeller College of Public Affairs at the University at Albany, under contract with the Governor’s Office of Employee Relations. 

For more information about all available courses, click here.