United Kingdom Business Banking and Payments Report 2020: Gain an Understanding of the On-going Effects of COVID-19 for Businesses – ResearchAndMarkets.com

DUBLIN–()–The “UK Busines Banking and Payments 2020 Report” report has been added to ResearchAndMarkets.com’s offering.

This report covers the key findings from a quarterly survey of 850 senior business decision makers. It includes insights on a diverse range of business banking related topics aimed at understanding business accounts, lending, business credit cards, payments and future banking needs. The report also includes a thought-leading section focusing on understanding the ongoing effects of COVID-19 for businesses.

Some key questions answered in this section include:

  • What is the extent of the pandemic’s impact and how long will it take SMEs to recover?
  • Has the response from banks in assisting companies been satisfactory?
  • What are business plans in the months ahead?
  • What are the opportunities for banks to assist moving forward?

Drawing upon the up to date proprietary surveys of SME and Commercial organisations in May and June 2020, this is a must-read, essential and unique report for any organisation servicing UK businesses from a banking or payments perspective.


  • Research Methodology
  • Market Context
  • Business Banking Relationships
  • Business Lending Products
  • Business Credit/Charge Cards


  • Effects and impact of the Covid-19 pandemic on businesses over the next 6 months
  • Business sentiment and predicted challenges
  • Business sentiment and future intentions
  • Drivers of choice (Bank, Lending Products and Business Credit/Charge Cards)
  • Drivers of engagement (Bank, Lending Products and Business Credit/Charge Cards)
  • Drivers of satisfaction (Bank, Lending Products and Business Credit/Charge Cards)


  • Summary
  • Key insights
  • Opportunities for the UK business banking and business payments sectors

Companies Mentioned

  • Nationwide
  • Halifax
  • Barclays
  • Santander
  • HSBC
  • NatWest
  • Lloyds Bank
  • Coventry Building Society
  • First Direct
  • Virgin Money
  • TSB Bank
  • Royal Bank of Scotland
  • The Co-operative Bank
  • YBS Group
  • Skipton Building Society
  • Bank of Scotland
  • Leeds Building Society
  • Bank of Ireland
  • Birmingham Midshires
  • Starling

For more information about this report visit https://www.researchandmarkets.com/r/3i4qll